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Welcome to the BuyOnlineNow Help Center. Here you will quickly find answers to our most commonly asked questions. If you can't find the answer you are looking for, you can submit your question and receive a personalized reply via email within 1 business day.
Why won't my order be brought inside my building just because it is shipping by truck?
Products such as desks, file cabinets, etc. that are too large to ship by UPS will ship to you via a local trucking/freight company. Standard delivery to the back of the truck at your location or your loading dock is offered free of charge. We also provide upgraded services for an additional fee to meet any of your special needs.
Please feel free to contact our Customer Service Department to inquire about the available upgrades and their fees. You may contact us via telephone at 888-245-7322 or send us an email to firstname.lastname@example.org.